The Business Intelligence Data Architect (BIDA) will serve as a database developer and the technical leader of the data team, responsible for designing and deploying data warehousing solutions. This position will also assist the Business Intelligence Data Engineer(s) (BIDE) in deploying data integration solutions in a way that adheres to the enterprise data architecture framework and data ecosystem. The BIDA will assist in maintaining a single source of truth for data across the organization by contributing to the ongoing maintenance and development of the enterprise data warehouse.

The Help Desk Associate provides the first line of support for users of Information Systems (IS) at the Institute. The Help Desk Associate is responsible for answering, logging, and tracking calls placed to the Institute’s phone support line, as well as resolving problems or questions related to IS applications supported by the IS department. Responsible for maintenance of user accounts on the PC network and other applicable systems.

The Mobile Device Management Administrator (MDMA) is responsible for the efficient, technical management of an evolving, mobile device (iPad, etc.) environment. The MDMA will use a variety of tools to deploy, track, and maintain mobile device hardware, software, and digital content, in order to support the operational needs of staff and students. Performs regular hardware and software updates, and provides troubleshooting and technical support services for mobile devices. Maintains accurate inventory records for company owned assets. Stays current in the field in order to develop and implement environment growth strategies. This employee is also responsible for assisting the LAN Administrator in the support of the user community andthe research and resolution of user oriented problems.