The Payment Posting Analyst is responsible for supporting the Patient Accounting department with a wide variety of technical and office support needs, including the orderly archiving and processing of electronic payments and files. This staff member will work with management and staff to identify trends and process improvement opportunities in the payment posting function of patient accounting.

1. Review and analyze payer posting-related problems and trends. Assist in determining whether further action is required for resolution or if additional analysis is required.
2. Prepare and develop strategies to improve policy development and standard operating procedures for payment posting.
3. Coordinate and organize the payment posting of daily wires and lockboxes and ensure daily cash and credit card payments are posted into the billing system daily.
4. Assist Kennedy Krieger Institute staff with obtaining and updating their National Provider Identifier numbers.
5. Prepare and complete monthly reconciliation reports for Finance. Analyze reports for discrepancies to ensure posting accuracy.
6. Work through and maintain assigned work queues.
7. Reconcile undistributed and Provider-Level Adjustments (PLB) accounts monthly.
8. Assist Patient Accounting staff with locating Explanations of Benefits (EOBs) and payment backup.
9. Review and respond to payment posting inquiries.
10. Work with Epic team to identify and resolve any load or process errors and analyze payment information in Epic for accuracy.
11. Answer incoming department phone calls.
12. Research, escalate, and resolve any payment posting issues and discrepancies.
13. Complete special projects as needed to support the Patient Accounting and Finance departments.

QUALIFICATIONS:
Must obtain CRCS certification within one year of hire date.

EDUCATION:
• Associate degree or High School Diploma/GED with at least 60 college credits in Accounting, Finance, Business Administration, or related discipline required.
• Bachelor’s degree preferred.

EXPERIENCE:
• Previous experience in medical payment posting is preferred.
• Some experience with archiving electronic data and using hardware such as scanners, printers, and related computer equipment preferred.
• Minimum of one year of experience in an office setting and supporting administrative and clerical office operations preferred.
• Previous experience in a billing office is preferred.
• Prior experience working with Provider-Level Adjustments preferred.