The Clinical Services Coordinator II will provide administrative support for the Neurobehavioral Unit (NBU) program; serve as liaison for NBU and Kennedy Krieger staff and faculty, patients, and families; and work directly with NBU program faculty and staff to meet the needs of patients and families within the clinical programs.

1. Provide administrative support to clinicians in the NBU programs. This includes, but is not limited to, creating/updating forms, typing, proofing, scanning, copying, and creating reports.
2. Manage and update clinical and administrative databases. Generate weekly reports for objectives and projects identified by NBU leadership. Notify directors and managers of outstanding documents.
3. Coordinate completion of competencies for staff and maintain documentation. Manage a database to track and generate reports to summarize staff compliance with completion of competencies.
4. Schedule and attend meetings, and produce written meeting notes for distribution.
5. Create written memos for distribution to staff.
6. Answer phones and retrieve messages from NBU call out number and disseminate to supervisors.
7. Schedule interviews for NBU program supervisors.
8. Manage requests for leave and faculty and staff calendar
9. Assist NBU leadership with relevant identified administrative tasks.
10. Order lunches, office supplies, coffee, and clinical materials as needed. Maintain appropriate storage of supplies.
11. Arrange conference travel for faculty, staff, and trainees.

• High School diploma or equivalent required.

• Minimum two years of previous administrative support experience required, preferably in a medical office or clinic setting.
• Previous experience working with database software required.