The Administrative Services Coordinator I (Bilingual-Spanish) will perform administrative functions to ensure efficient and effective operations within the Communication Sciences and Disorders, Occupational Therapy, and Physical Therapy departments. This position requires the incumbent to be bilingual in English and Spanish with a proficiency level that meets the Institute’s minimum standards.

• This position is an in-person role in Baltimore, MD.

1. Manage incoming telephone calls. Appropriately and accurately direct calls and take messages.
2. Pick up mail and distribute to appropriate staff members.
3. Schedule interpreters for in-person and telehealth appointments as needed.
4. Schedule conference rooms for department meetings.
5. Monitor and maintain the treatment room weekly.
6. Make copies of clinical forms as needed.
7. Report and maintain maintenance requests.
8. Schedule and monitor printer service.
9. Fill in for other office staff as needed.

Bilingual in English and Spanish with a proficiency level that meets the Institute’s minimum standards. Able to speak Spanish fluently with ease and confidence in a variety of topics related to work, home, leisure activities, as well as events of current, public or personal interest or individual relevance. Able to convey intended message with accuracy, clarity and precision without misrepresentation or confusion while being readily understood by native speakers.

EDUCATION:

• High school diploma, GED, or equivalent required.

EXPERIENCE:

• Minimum three years of administrative experience required, preferably in healthcare.
• Previous experience scheduling appointments and interacting with patients and families preferred.